Procedures & Small Business: Part 2
6 Reasons to use ISO-style Work Instructions An ISO certification identifies a quality company to other businesses. And while many small businesses never pursue ISO certification, following the spirit of…
Procedures & Small Business: Part 1
A series to help Small Business with Procedure Writing Kevin's Blog series about writing work instructions in a small business, based on the ISO quality management philosophy. Introduction Hi, I've…
Turning up the Heat
For Bob Lennon the choice was an easy one. When Brunswick Mine, just outside of Bathurst, NB, closed in 2013, the engineer and safety specialist was offered a job in…
